Privacy Policy

Last updated: June 2026

ASTREC Pty Ltd (ABN 71 609 303 139) ("ASTREC", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We collect personal information that you provide to us, including when you submit an enquiry through our website or engage our services. This may include:

• your name, email address and phone number;
• the address of the property or site relevant to your enquiry; and
• any other information you choose to include in your message or provide in the course of our work.

We may also receive your information from third parties who engage us on your behalf, such as builders, removalists, real-estate agents or insurers.

How we use your information

We use personal information to respond to your enquiry and provide quotes; carry out asbestos assessment, inspection, clearance and air-monitoring services; prepare and issue reports and certificates; communicate with you about our services; and meet our legal, regulatory and record-keeping obligations.

Disclosure of your information

We do not sell your personal information. We may disclose it to laboratories and sub-contractors engaged to help deliver our services; to regulators, courts or other parties where required or authorised by law; and to service providers that support our business, such as our IT, email and website providers.

Data storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information may be stored using third-party providers (including Microsoft 365), which may store data in Australia or overseas. We retain personal information for as long as necessary to provide our services and meet our legal obligations.

Cookies and our website

Our website does not use tracking cookies or third-party analytics. Information is only collected when you choose to submit it through our enquiry form.

Accessing and correcting your information

You may request access to, or correction of, the personal information we hold about you by contacting us through the enquiry form on this website. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us and we will work to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

For any privacy questions or requests, please use the enquiry form on this website.